PROPERTY MAINTENANCE

Tenants submit requests through an online portal. Uplift troubleshoots each issue with the tenant, then sends a work order to a vendor from its preferred list. Repairs under your maintenance limit are completed and shown on your monthly statement; larger repairs need your approval first. Maintenance coordination is included in full management; if you prefer to handle repairs yourself, our leasing-only service is a better fit.

Tenants can call Uplift’s emergency line 24 hours a day. During business hours the emergency becomes the team’s first priority; after hours, on-call vendors respond. Emergencies causing active damage are approved immediately to protect your property, and you are notified afterward.

Routine repairs, turnovers between tenants, and larger projects, including:

• Painting and wall repair
• Replacing carpet between tenants
• Appliance repair and replacement
• Plumbing issues and water shutoffs
• Water damage repair and insurance coordination
• Remodels and make-ready projects

Uplift also offers in-house maintenance through JMC San Diego.

Uplift inspects the home, completes repairs and cleaning, and gets it rent-ready, usually within 1–2 weeks. Work follows our Make Ready Checklist, and the home’s condition is documented with photos at move-out and again at move-in. Owner-requested upgrades or major repairs can take longer, and we’ll share a schedule before work starts.

Before a vendor joins the preferred list, Uplift checks their license, insurance, and workers’ compensation, reviews their website and online reviews, and often calls other companies that have used them. Owners can suggest a vendor to be considered. Read how Uplift qualifies maintenance vendors.

Uplift inspects each property every year and documents its condition at every move-in and move-out with photos, so small problems are found before they become expensive repairs. See our guide to preventative maintenance for rental properties.

The owner pays for repairs caused by normal wear and tear. Tenants are responsible for damage they cause.

No. Vendor invoices are passed through without markup, and Uplift does not charge a maintenance coordination fee. Some preferred vendors offer discounted rates to properties Uplift manages.

Before a property is first rented you can do the work yourself, and Uplift will check that it is rent-ready. Once management begins, Uplift normally uses its preferred vendors, but you can discuss work for future vacancies.