Why Should I Submit My Maintenance Request Online?
The best and most effective way to submit a maintenance request is through your online tenant portal. We use this as our preferred method for the following reasons:
- Requests are automatically turned into new work orders in our system and viewable by everyone within Uplift Property Management.
- Multiple Uplift employees receive email notifications and can begin working on it more quickly.
- It serves as written evidence for both you and us that the request was officially received.
- You can add photos that are automatically attached and linked with the work order.
- Nothing is lost in email chains or missed over the phone — everything you write in the request is received by us.
If your maintenance request is an emergency, please follow the guidelines on the Emergency Maintenance page. Please also review the “Procedures for Requesting Maintenance” section in your lease for detailed information about maintenance that is your responsibility, potential charges, and steps to try before requesting maintenance.
If you haven’t set up your tenant portal yet, please take some time to do so. Click the button below to request activation.
Maintenance Videos
Helpful how-to videos for common issues you can often resolve yourself: