Uplift Property Management
Last Updated: June 23, 2026
Uplift Property Management (“Uplift,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or use our website, contact us, submit forms, inquire about rental properties, apply for a rental, use owner or tenant portals, request maintenance, schedule appointments, communicate with us by phone, email, or text message, or otherwise interact with us.
This Privacy Policy applies to information collected through our website and related online services that link to this Privacy Policy. It also describes how we may handle information collected in connection with our property management, leasing, owner, tenant, applicant, vendor, and referral services. Third-party websites and platforms linked from our website may have their own privacy policies, and we encourage you to review them.
1. Information We Collect
We collect personal information that you provide to us, information collected automatically when you use our website, and information we receive from service providers, portals, vendors, applicants, owners, tenants, agents, listing platforms, screening providers, payment processors, and other parties involved in our property management services.
Information You Provide Directly
Depending on how you interact with us, we may collect:
- Contact and inquiry information, such as your name, email address, phone number, mailing address, property address, message content, and communication preferences.
- Owner and prospective-owner information, such as rental property details, property location, ownership or investment interests, rental-analysis information, rent-vs-sell calculator information, consultation requests, and information needed to evaluate or provide property management services.
- Tenant, resident, and applicant information, such as rental application details, household information, lease information, rent payment information, maintenance requests, entry instructions, photos or documents you upload, move-in or move-out information, and communications with Uplift.
- Screening and application information, such as income, employment, rental history, references, credit-related information, background-screening information, Social Security number or Individual Taxpayer Identification Number, government-issued identification, and other information required to evaluate rental applications, comply with housing laws, or administer a tenancy. Separate disclosures or authorizations may apply for tenant screening, background checks, credit checks, and related services.
- Owner and tenant portal information, such as login credentials, account details, statements, reports, ledgers, rent payment records, lease documents, maintenance records, shared documents, and other records available through our property management software.
- Payment and financial information, such as bank account and routing information, payment method details, rent payments, owner contributions, application fees, deposits, transaction history, and other information needed to process payments or maintain accounting records. Payment information may be collected and processed through third-party platforms and payment processors.
- Vendor and contractor information, such as company name, contact person, email address, phone number, website, business details, W-9 forms, proof of insurance, contractor license information, certificates, price lists, and related vendor onboarding documents.
- Agent referral information, such as name, email address, phone number, broker or license-related information, referral details, and messages submitted through our referral forms.
- SMS and communication information, such as your phone number, text-message opt-in status, message content, response history, and opt-out requests.
- Other information you choose to provide, including information sent by email, phone, online forms, text message, social media, portals, or in person.
Please do not submit sensitive information through general website forms unless we specifically request it for a defined purpose, such as rental screening, payment processing, owner accounting, vendor onboarding, or legal compliance.
Information Collected Automatically
When you visit our website, we and our service providers may automatically collect information such as:
- IP address;
- browser type and version;
- device type;
- operating system;
- referring pages;
- pages viewed;
- links clicked;
- date and time of visits;
- approximate location derived from IP address;
- form interactions;
- cookie identifiers;
- UTM or campaign information; and
- other website usage, analytics, security, and diagnostic information.
We may use cookies, pixels, web beacons, embedded scripts, and similar technologies to operate the website, remember preferences, measure traffic, improve performance, understand visitor interactions, prevent fraud, and support our business and marketing efforts.
Information From Third Parties
We may receive information from third parties, including:
- property management platforms, including owner and tenant portals;
- leasing, listing, and rental-application platforms;
- appointment scheduling tools;
- electronic signature providers;
- payment processors and financial institutions;
- tenant screening, credit, background, identity-verification, and fraud-prevention providers;
- insurance, benefits, or resident-services providers;
- maintenance vendors and contractors;
- real estate agents and referral partners;
- property owners, tenants, residents, applicants, and occupants;
- public records and listing sources;
- communication, email, SMS, CRM, hosting, analytics, and IT service providers;
- social media platforms, when you interact with our pages; and
- legal, regulatory, or law-enforcement sources when required or permitted by law.
2. How We Use Personal Information
We use personal information for the following purposes:
- responding to inquiries, contact forms, consultation requests, and rental-analysis requests;
- providing property management, leasing, tenant placement, rent collection, maintenance, inspection, accounting, communication, and owner-reporting services;
- evaluating rental applications and conducting tenant screening, subject to applicable law and required authorizations;
- administering leases, move-ins, move-outs, renewals, notices, and tenant communications;
- processing rent payments, owner funds, deposits, fees, reimbursements, and other transactions;
- providing access to tenant, owner, applicant, and vendor portals;
- coordinating maintenance requests, work orders, vendors, repairs, inspections, and related communications;
- scheduling consultations, property showings, meetings, and tours;
- communicating by email, phone, mail, portal message, or SMS/text message;
- sending service-related notices, reminders, confirmations, and updates;
- sending marketing or promotional communications where permitted by law and consistent with your choices;
- managing vendor applications and agent referrals;
- maintaining business records, accounting records, tax records, lease records, and compliance documentation;
- improving our website, services, forms, portals, and customer experience;
- detecting, preventing, and responding to fraud, security incidents, misuse, unauthorized access, and legal claims;
- complying with applicable laws, regulations, licensing obligations, fair housing obligations, accounting requirements, tax obligations, subpoenas, court orders, and lawful government requests;
- enforcing agreements, policies, and legal rights; and
- carrying out any other purpose disclosed to you at the time information is collected or with your consent.
3. SMS/Text Messaging
When you provide a telephone number and submit a form or otherwise opt in to receive text messages from Uplift, you consent to receive SMS/text messages from us related to your inquiry, services, appointments, rental interest, application, tenancy, owner account, maintenance request, or other property-management matters.
Message frequency may vary. Message and data rates may apply. You may opt out of text messages by replying STOP to a text message from us. You may request help by replying HELP or by contacting us using the information below.
Consent to receive marketing text messages is not required as a condition of purchasing or receiving services. Even if you opt out of marketing or promotional text messages, we may still send non-marketing messages where permitted by law, such as messages related to an active application, lease, maintenance request, payment, appointment, account, or legal notice.
SMS opt-in information and phone numbers collected for SMS purposes will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes. We may share SMS-related information with service providers that help us send, manage, or support text messages, but only for those service-related purposes.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to operate and improve our website. Cookies are small files stored on your device that help websites function, remember preferences, understand visitor activity, and improve user experience.
We may use:
- Strictly necessary cookies to operate the website, process form submissions, maintain security, remember privacy or accessibility settings, and enable core functionality.
- Performance and analytics cookies to understand how visitors use the website, which pages are visited, where traffic comes from, and how we can improve our content and services.
- Functionality cookies to support features such as embedded videos, scheduling tools, maps, accessibility tools, forms, and other website functions.
Third-party cookies and similar technologies may be used when you interact with embedded content, videos, maps, scheduling tools, listing tools, portals, social media links, or third-party services.
You can usually set your browser to remove or reject cookies. Some website features may not work properly if cookies are disabled.
5. Do Not Track and Preference Signals
Some browsers offer “Do Not Track” signals. Because there is not yet a uniform industry standard for responding to Do Not Track signals, our website may not respond to those signals in all circumstances.
Where required by applicable law, we will honor legally recognized opt-out preference signals, such as Global Privacy Control, to the extent they apply to our processing activities. You may also contact us directly using the information below to exercise privacy choices.
6. How We Disclose Personal Information
We may disclose personal information to the following categories of recipients:
- Service providers and vendors that help us operate our website, forms, portals, property management systems, leasing tools, listing platforms, scheduling tools, email, SMS, CRM, hosting, analytics, document storage, electronic signature, payment processing, accounting, security, and IT systems.
- Property management platforms and portals, including platforms used for owner statements, tenant ledgers, rent payments, maintenance requests, applications, lease documents, and related account functions.
- Rental listing, showing, application, and leasing platforms used to advertise vacancies, schedule showings, process inquiries, manage applications, and communicate with prospective tenants.
- Screening, credit, background, identity, fraud-prevention, insurance, and payment providers as necessary to evaluate applications, process transactions, verify information, provide resident services, or comply with law.
- Property owners, tenants, residents, applicants, agents, vendors, contractors, and service professionals as necessary to provide property management, leasing, maintenance, accounting, reporting, communication, and related services.
- Maintenance vendors and contractors to coordinate repairs, inspections, service calls, estimates, invoices, access instructions, and work orders.
- Professional advisors, such as attorneys, accountants, auditors, insurers, consultants, and other advisors.
- Government agencies, regulators, courts, law enforcement, or other parties when we believe disclosure is required or permitted by law, subpoena, court order, legal process, licensing obligation, fair housing obligation, tax requirement, or to protect rights, safety, and property.
- Business transaction parties if we are involved in a merger, acquisition, financing, sale of assets, reorganization, or similar business transaction.
- Other parties with your consent or at your direction.
We do not sell personal information for money. We do not share phone numbers or SMS opt-in information with third parties or affiliates for their own marketing or promotional purposes. If our practices change in a way that requires additional notices or opt-out rights under applicable law, we will update this Privacy Policy and provide required choices.
7. Third-Party Websites and Services
Our website may link to or integrate with third-party websites and services, such as property management portals, rental listing platforms, rental application platforms, scheduling tools, electronic signature tools, payment processors, YouTube, Google services, social media sites, maps, and accessibility tools.
This Privacy Policy does not control the privacy practices of those third parties. When you use third-party websites or services, their privacy policies and terms apply. We encourage you to review those policies before submitting information through third-party platforms.
8. How Long We Keep Information
We keep personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business records, comply with legal and accounting obligations, resolve disputes, enforce agreements, prevent fraud, and protect our rights.
Retention periods may vary based on the type of information, our relationship with you, property management requirements, lease or application status, tax or accounting rules, fair housing or real estate laws, legal claims, and applicable recordkeeping obligations. When information is no longer needed, we may delete it, anonymize it, or securely retain it in accordance with our record retention practices and legal obligations.
9. How We Protect Information
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. These safeguards may include access controls, authentication, secure systems, vendor management, encryption where appropriate, monitoring, and internal policies.
No method of transmission or storage is completely secure. We cannot guarantee that information will never be accessed, used, disclosed, altered, or destroyed without authorization. You are responsible for protecting your account credentials and using secure devices and networks when accessing portals or submitting information online.
10. Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through the website.
In connection with rental applications, leases, housing records, or property management services, applicants, tenants, owners, or residents may provide limited information about household members or occupants, including minors, when necessary and legally permitted. We use that information only for legitimate property management, leasing, legal, or administrative purposes.
11. Your Privacy Choices
Depending on your relationship with us and applicable law, you may have choices regarding your personal information.
You may:
- request access to personal information we maintain about you;
- request correction of inaccurate information;
- request deletion of certain information;
- update account information through applicable portals;
- opt out of marketing emails by using unsubscribe links or contacting us;
- opt out of SMS/text messages by replying STOP;
- request information about our disclosure practices;
- ask us questions about how we use or disclose your information; and
- exercise other rights available under applicable state privacy laws.
Some requests may be limited by legal obligations, recordkeeping requirements, active contracts, property management obligations, fraud prevention, accounting obligations, fair housing obligations, litigation holds, or other permitted exceptions.
12. California Privacy Rights
California residents may have additional rights under California privacy laws, including the California Consumer Privacy Act, as amended by the California Privacy Rights Act, to the extent those laws apply to Uplift.
Depending on the law that applies and the nature of your relationship with us, California residents may have the right to:
- know the categories of personal information collected;
- know the categories of sources of personal information;
- know the purposes for collecting, using, disclosing, selling, or sharing personal information;
- know the categories of third parties to whom personal information is disclosed;
- request access to specific pieces of personal information;
- request deletion of personal information, subject to exceptions;
- request correction of inaccurate personal information;
- opt out of the sale or sharing of personal information, if applicable;
- limit the use or disclosure of sensitive personal information, if applicable; and
- not be discriminated against for exercising privacy rights.
Categories Collected
In the past 12 months, we may have collected the following categories of personal information, depending on your interaction with us:
- identifiers, such as name, email, phone number, mailing address, property address, IP address, account name, and government identifiers where required for applications, payments, tax, screening, or compliance;
- customer records information, such as contact details, lease records, payment records, application records, owner records, tenant records, vendor records, and financial account information where required;
- commercial information, such as services requested, rental applications, payment history, transaction records, property management records, and referral or vendor records;
- internet or electronic network activity, such as website usage, device information, browser information, cookies, pages viewed, and interactions with online forms or portals;
- geolocation information, such as approximate location derived from IP address or location-related information submitted in connection with a property, showing, maintenance request, or application;
- audio, visual, or electronic information, such as photos submitted with maintenance requests, inspection records, property condition documentation, or communications;
- professional, employment, or business information, such as employer information, income information, contractor license information, broker or agent information, vendor company information, and business contact details;
- sensitive personal information, such as Social Security number, Individual Taxpayer Identification Number, government-issued identification, account login credentials, financial account information, and credit or background-related information where necessary for rental applications, screening, payments, owner accounting, vendor onboarding, or legal compliance; and
- inferences or preferences, such as rental preferences, communication preferences, or service interests.
Purposes
We use these categories for the purposes described in Section 2, including property management, leasing, applications, screening, payment processing, maintenance, communications, owner reporting, vendor management, referrals, website operation, fraud prevention, legal compliance, and customer service.
Sale or Sharing
We do not sell personal information for money. We do not sell or share SMS opt-in information or phone numbers for third-party or affiliate marketing. If we engage in activities that are considered a “sale” or “sharing” under California law, we will provide required disclosures and opt-out rights.
Sensitive Personal Information
We use sensitive personal information only for purposes reasonably necessary to provide services, process applications, verify identity, process payments, administer leases or accounts, comply with law, detect fraud, maintain security, or as otherwise permitted by law.
Shine the Light
California Civil Code Section 1798.83 permits California residents to request information about certain disclosures of personal information to third parties for their direct marketing purposes. We do not disclose personal information to third parties for their own direct marketing purposes without your consent. California residents may contact us using the information below with any Shine the Light request.
13. How to Submit a Privacy Request
To submit a privacy request, contact us at:
Uplift Property Management
10620 Treena Street, Suite 230
San Diego, CA 92131
1134 D Street
Ramona, CA 92065
Phone: (858) 449-7294
Email: info@UpliftPM.com
We may need to verify your identity before responding to a request. Depending on the request, we may ask for information such as your name, email address, phone number, property address, account details, or other information needed to confirm your identity and locate relevant records.
You may designate an authorized agent to submit a request on your behalf where permitted by law. We may require proof of authorization and may also ask you to verify your identity directly with us.
14. Marketing Communications
You may opt out of marketing emails by following the unsubscribe instructions in the email or by contacting us. You may opt out of SMS/text messages by replying STOP. You may still receive non-marketing communications related to active services, applications, leases, payments, maintenance requests, legal notices, owner accounts, tenant accounts, or other business matters.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we update it, we will revise the “Last Updated” date above. If we make material changes, we may provide additional notice, such as by posting a notice on our website, updating the policy page, or contacting you where appropriate.
Your continued use of our website or services after an update means you acknowledge the updated Privacy Policy.
16. Contact Us
For questions about this Privacy Policy or our privacy practices, contact us at:
Uplift Property Management
Phone: (858) 449-7294
Email: info@UpliftPM.com